AbejaIT delivers professional IT outsourcing and business support in Poznan and Greater Poland. We take end-to-end responsibility for the stability, cyber resilience and continuous uptime of your enterprise IT infrastructure.
What our business IT support covers
- User Helpdesk: daily support for workstations, laptops, email, SaaS tools and printing issues.
- Server & Cloud administration: Windows Server, Linux (Debian, Ubuntu, RHEL), Proxmox VE and cloud systems management.
- Cybersecurity & compliance: 2FA/MFA rollout, network VLAN segmentation, firewall hardening and GDPR/NIS2 compliance.
- 3-2-1 Automated Backups: reliable local and off-site cloud disaster recovery systems with automated testing.
- 24/7 Monitoring: proactive anomaly and downtime detection via Zabbix, Prometheus and Grafana.
FAQ
- What response times do you guarantee in SLAs?
- We guarantee 15 to 30 minutes response time for critical operational failures, and 1 to 2 hours for standard tickets.
- Which geographical areas do you cover with on-site visits?
- We cover Poznan, Swarzedz, Lubon, Tarnowo Podgorne, Komorniki, Suchy Las, Kornik, Gadki and all Greater Poland business parks.
